Policies & Procedures

So we can all enjoy what we came for...yoga!

Cancellation & Waitlist Policies

  • 1hr Cancellation & No Show

    We ask for a one-hour cancellation on all classes.

    Failure to cancel within the window or a no-show will result in a $10 fee for all passes, except those registered through ClassPass.

    ClassPass users are agreeing to abide by their policies for cancellation and registration.

     

  • Waitlist Policy

    When you are added to the waitlist, it does not take a pass or charge your account.  If a spot opens in the class, you will receive a text/email letting you know.  If you would still like to attend the class you are welcome to add yourself at that time. This will be no less than 1 hour before class to ensure you have time to make it to the studio. If you are on the waitlist and have decided to make other plans, please remove yourself or send us an email so we can take you off.

    Please do not show up to the studio unless you have confirmation that you are on the class list.

  • Waitlist Policy

    When you are added to the waitlist, it does not take a pass or charge your account.  If a spot opens in the class, you will receive a text/email letting you know.  If you would still like to attend the class you are welcome to add yourself at that time. This will be no less than 1 hour before class to ensure you have time to make it to the studio. If you are on the waitlist and have decided to make other plans, please remove yourself or send us an email so we can take you off.

    Please do not show up to the studio unless you have confirmation that you are on the class list.

  • 1hr Cancellation & No Show

    We ask for a one-hour cancellation on all classes.

    Failure to cancel within the window or a no-show will result in a $10 fee for all passes, except those registered through ClassPass.

    ClassPass users are agreeing to abide by their policies for cancellation and registration.

     

Lost Items

  • PYB's Responsibility

    Power Yoga Buffalo is not responsible for lost or stolen items. It is up to you to keep your belongings safe.

    We recommend that you do not bring any valuables with you to the studio and if you do, you might leave them locked/hidden in your car.

  • Lost and Found

    Lost and found items can be located on the shelf by the shoe racks at our Snyder location or to the left of the desk, in the closet, at Elmwood.  Lost and found items will be dated and kept for 10 days and at that time they will be donated.  If you will not be able to pick up your item within those 10 days, please email the studio so we are aware.

  • Lost and Found

    Lost and found items can be located on the shelf by the shoe racks at our Snyder location or to the left of the desk, in the closet, at Elmwood.  Lost and found items will be dated and kept for 10 days and at that time they will be donated.  If you will not be able to pick up your item within those 10 days, please email the studio so we are aware.

  • PYB's Responsibility

    Power Yoga Buffalo is not responsible for lost or stolen items. It is up to you to keep your belongings safe.

    We recommend that you do not bring any valuables with you to the studio and if you do, you might leave them locked/hidden in your car.

Studio Etiquette

  • Arrival

    Doors open 15-20min before class, if you arrive prior to that we ask that you wait in your car to prevent filling the waiting area.

    At both locations we lock the doors promptly at class start time.  Be mindful to give yourself enough time for parking and getting into the studio as the doors do not re-open once class has started.

    At our Snyder location, shoes are to be left on the racks prior to entering the main door.  At our Elmwood location, shoes are to be left on the racks next to the desk prior to heading up the stairs.

     

  • Cell Phones

    We strongly encourage you to leave your cell phones outside of the actual studio space during class.  This gives you time to relax and recharge without your phone and also ensures the rest of the class is not disrupted.

    We do understand that there are extenuating circumstances where you would need to keep your phone with you.  If this is the case, we do ask that it is on silent and you are not using it in the room.  If you must send a text or take a phone call please step out of the practice space.

  • Sharing Space

    Please be mindful that we do fill the studio spaces at both locations fully. There will always be plenty of space for each person, but you may need to move your mat to accommodate other students.  We appreciate your cooperation in this so that every student may find a place to practice.

  • Cell Phones

    We strongly encourage you to leave your cell phones outside of the actual studio space during class.  This gives you time to relax and recharge without your phone and also ensures the rest of the class is not disrupted.

    We do understand that there are extenuating circumstances where you would need to keep your phone with you.  If this is the case, we do ask that it is on silent and you are not using it in the room.  If you must send a text or take a phone call please step out of the practice space.

  • Arrival

    Doors open 15-20min before class, if you arrive prior to that we ask that you wait in your car to prevent filling the waiting area.

    At both locations we lock the doors promptly at class start time.  Be mindful to give yourself enough time for parking and getting into the studio as the doors do not re-open once class has started.

    At our Snyder location, shoes are to be left on the racks prior to entering the main door.  At our Elmwood location, shoes are to be left on the racks next to the desk prior to heading up the stairs.

     

  • Sharing Space

    Please be mindful that we do fill the studio spaces at both locations fully. There will always be plenty of space for each person, but you may need to move your mat to accommodate other students.  We appreciate your cooperation in this so that every student may find a place to practice.

Other Pass Questions

  • Sharing Passes

    We do allow 5 10 20 passes to be shared among family members/significant others.  We will have to link up the accounts for you and every single pass will have to be individually shared with each new purchase.

    Please email us at info@poweryogabuffalo.com with requests.

  • Refunds

    We do not offer refunds on any passes, however you can transfer your 5 10 20 class pass to a fellow yogi.  To do so, please email us at info@poweryogabuffalo.com with your name, the type of pass you have, and the recipients full name.

  • Monthly and Annual Memberships

    We do not pause the month unlimited or annual memberships for any reason except medical issues with a doctors note.  Please email us at info@poweryogabuffalo.com if you need to pause your membership.

  • Refunds

    We do not offer refunds on any passes, however you can transfer your 5 10 20 class pass to a fellow yogi.  To do so, please email us at info@poweryogabuffalo.com with your name, the type of pass you have, and the recipients full name.

  • Sharing Passes

    We do allow 5 10 20 passes to be shared among family members/significant others.  We will have to link up the accounts for you and every single pass will have to be individually shared with each new purchase.

    Please email us at info@poweryogabuffalo.com with requests.

  • Monthly and Annual Memberships

    We do not pause the month unlimited or annual memberships for any reason except medical issues with a doctors note.  Please email us at info@poweryogabuffalo.com if you need to pause your membership.